faq

shipping

how much is shipping in the UK?

how much is shipping worldwide?

how long does delivery take?

do you send orders via next day delivery?

payments

how can i pay for my order?

returns and refunds

i don't like my item, can i return it?

how soon can I get my refund back?

can I exchange my item?

other

i really like one of your items but it isn't in stock!

my item is a gift, can it be gift wrapped?

are all of your products 925 sterling silver?

you haven't answered one of my questions!